FAQ

How long does shipping take?

Domestic US orders typically arrive within 7–15 business days. International orders may take 15–25 business days depending on your location.

Do you offer free shipping?

We occasionally offer free shipping promotions. Sign up for our email list to be the first to know about deals and offers.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly.

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items in their original condition. Please visit our Refund Policy page for full details.

Can I cancel or change my order?

Orders can be cancelled or modified within 24 hours of placement. Please contact us as soon as possible at support@saintivy.shop.

What sizes do you carry?

We carry a wide range of sizes. Please refer to the size guide on each product page to find your perfect fit.

Do you ship internationally?

Yes! We ship to many countries worldwide. Shipping times and costs vary by destination.

My item arrived damaged — what do I do?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can help resolve the issue.